GPS Based Dial 100 System for Police Control Room

Dial 100 Police Control room Van dispatch and monitoring

In concurrence with the Smart City vision of delivering services to the citizens in a fast, efficient and timely manner, Department of Police, have started modernizing their control room which also caters for Emergency Services like, Police Assistance, reporting crime, medical assistance in case of road accidents and report of fire. Citizens can dial the police control room number 100, that will direct the call to the nearest Police Control Van which will attend to the caller in distress and take necessary action Arya Omnitalk has pioneered Dial 100 solutions in the country.

We offer state – of – the – art technology solutions to support all the current and future automation needs of the Police Control Room modernization including GIS and GPS based Computer Aided Dispatch Dial 100 System.

Apart from a Vehicle Mount Device for PCR vans, Arya Omnitalk offers various options such as ruggedized Tablets, Smart phones, wire free devices etc for motor bikes and field constables. Our solutions have end to end encryption of the data so as to maintain and extend complete data security.

  • Effective Call taking and Call handling of all incoming distress calls.
  • System driven availability check and dispatch of the nearest PCR vans to the incident location, ensuring fastest response.
  • GIS map data driven information on the incident location including past crime history around the same, helping stay ready for the back up support. Record of all voice calls and related activities, for any necessary analysis.
  • Performance check on the call handling activities by the agents, PCR vans promptness on reaching the location, call closure by the dispatch agents etc, for offering the most prompt services to the citizens in distress.
  • Provision to have integrated data for E-Challans and on the spot fine collection.
  • Extending a consistent and reliable Emergency response.

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